Legal
Privacy Policy
Last updated: May 2026
Introduction
Site Web Design ('we', 'us', 'our') is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
What Information We Collect
We collect personal information that you voluntarily provide when submitting our contact form, including your name, email address, phone number, and business name. We may also collect the content of your message and any project details you share. If you have consented to analytics via our cookie banner, we may collect usage data such as pages visited, time on site, and general location data (country/region level) through Vercel Analytics.
How We Use Your Information
We use the personal information we collect to: respond to your enquiries and project requests; provide web design and development services; communicate with you about your project; send follow-up correspondence related to your enquiry; and improve our website and services. We do not use your personal information for unsolicited marketing without your consent.
Who We Share Your Information With
We use a small number of trusted third-party service providers to operate our business. Resend (resend.com) is used to deliver contact form submissions to our inbox — your submitted information is transmitted through their platform. Vercel (vercel.com) hosts this website and, if analytics consent is given, processes anonymised usage data on our behalf. We do not sell, rent, or trade your personal information to any other third parties. All third-party providers are required to handle your data in accordance with applicable privacy laws.
Data Retention
We retain enquiry data (contact form submissions) for as long as necessary to respond to your request and for a reasonable period thereafter in case of follow-up. If you become a client, project-related information is retained for the duration of our engagement and for up to 7 years thereafter for legal and accounting purposes. You may request deletion of your data at any time by contacting us at hello@sitewebdesign.com.au.
Cookies and Tracking
Our website uses a cookie consent banner that appears on your first visit. If you click 'Accept', we enable Vercel Analytics and Speed Insights to collect anonymised usage data to help us understand how the site is used. If you click 'Decline', no analytics cookies or tracking scripts are loaded. Your preference is stored in your browser's local storage. You may change your preference at any time by clearing your browser's local storage for this site.
Your Privacy Rights
Under the Australian Privacy Act 1988, you have the right to: access the personal information we hold about you; request correction of inaccurate, incomplete, or out-of-date information; request deletion of your personal information (subject to any legal obligations we may have to retain it); and make a complaint if you believe we have mishandled your personal information. To exercise any of these rights, please contact us at hello@sitewebdesign.com.au. We will respond to all requests within a reasonable timeframe.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website is served over HTTPS and all form submissions are encrypted in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Links to Other Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to sitewebdesign.com.au. We are not responsible for the privacy practices of any linked sites and encourage you to review their privacy policies independently.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at hello@sitewebdesign.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Last updated: May 2026